Release Notes

EDGE Pipeline menu redesign!

Over the last year the EDGE Pipeline team has been collecting feedback in a variety of forms - surveys, analytics data, dealer interviews, etc. Today we’re excited to be rolling out a redesign of the Pipeline menu as a direct result of that feedback! Read on to learn more.

A new Header, heading in a new direction

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Our sleek new header is aiming to get you where you’re going faster. We’ve improved navigation by bringing our most popular menu items right to the top, and simplified the structure with fewer drop downs. We learned that one-click access to My Purchases, My Watch List, and Buy Now inventory is important to our dealers. Quick Search is now more accessible, with easier paths to Advanced Search as well.


“How to I get back to Dashboard now?”

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  • On desktop / a laptop - click the website logo!

  • On mobile devices it’s the exact same as before.


“Where did my other reports go?”

While the majority of this redesign should feel familiar to you, we wanted to call out that “My Reports” is now within the drop down under your own profile picture.

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We’re really excited about these new improvements, and we hope you love them too.

- The EDGE Pipeline team

Navigate faster with NEW "My Auctions" feature and Distance sorting

Click your way to what you want faster!

The EDGE Pipeline team is very excited to announce three design changes (based on user feedback) in Pipeline that provide quicker access to key features, reducing clicks and increasing your efficiency.

The following changes are LIVE today!

NEW “My Auctions” checkbox narrows down the Live Auctions Calendar to only show your designated favorite auctions. You can edit your favorites any time you like!

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Sorting the Auction Calendar by Distance is now the default setting, making it easier to find the auctions you’re most likely to do business with!

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In order to do this, we need to know your ZIP code. You’ll see a message in the right hand corner that prompts you to go to your preferences page and add a zip code to allow sorting by distance.

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“WHAT’S NEW!” notification feature. Click the present icon in the upper right hand corner of the dashboard and you will be able to see what new features or enhancements we have made to Pipeline.

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Our team is excited to have this new way to keep you informed of what we’ve got going on here at EDGE Pipeline.

EDGE Simulcast (Velocicast) MAJOR UPDATE, Sept 2018

Greetings Simulcast users,

This Friday, Sept 21, 2018 Velocicast will release a major upgrade after sales have concluded.  This version release will contain many new features and enhancements. The purpose of this announcement is to make auction staff aware of new standard features and to educate on the upcoming enhancements available to enable upon request.

Most of these changes affect block clerks: please make sure they read and understand this document.

As always, if you have any questions about the new features please reach out to our support team at simulcast.support@auctionedge.com or call us at 1-800-522-8404.

Thank you for choosing EDGE Simulcast and for being part of the EDGE family!

High Impact Features

The following list of enhancements have been added to enhance both the auctions’ and online users’ experience.  They are not optional. Please take time to familiarize your employees with these new features.

1. Confirm Online Sales - Previously, auctions had the option to require clerks to confirm an online sale or offer (as seen in the image below) or to automatically sell the item without confirmation.  Clerks will now be required to confirm all online sales.

Also, the online bidder experience will be different.  Before, when the Clerk clicked SOLD or OFFER, the online bidder would immediately see a ‘winning bidder’ message, now their bid button will disable and they will see a ‘finalizing…’ message until the clerk either finalizes the sale or backs it out.

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2. Custom Bid Increment - A custom increment text box has been added to the clerk screen that can be used to change the bid increment to any numerical value as seen below.  To change the increment, simply click on the ‘increment’ box, type in a number, and hit the enter key on your keyboard.

3. Set Default Bid Increment - A default bid increment box is now available in the individual clerk settings window.  You can also set the default increment amount from the Velocicast Admin page.

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4. Eject Online User - Online users can now be ejected from the clerk screen or Velocicast Admin website.  This works as follows:

On the clerk screen, in the attendee list, an orange X will be visible next to each bidder’s name in the bidder list.  

If the clerk clicks the X then confirms ejection, the user will not be allowed to participate in any lanes for that given auction for the rest of the day.

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If the bidder gets ejected, they will see the following message on their side:

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To reactivate ejected user go to the Velocicast admin website, find the ejected user in the Users tab. Click on the gear icon and select edit.

Click on Activate to reactivate user.

Confirm you want to activate the user.

The user will now appear active and can immediately start using simulcast again at your auction.

5. Pause a sale - Simulcast now allows a clerk to ‘pause a sale’.  Pausing a sale provides the online users with a message that describes the reason for pausing.

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When the clerk clicks ‘Stop Event’ after the sale has started, they will be presented with the ‘Pause Sale / End Sale’ popup where they can choose a pre-defined pause message or create a custom message:

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When the clerk clicks ‘Pause Sale’ the clerk screen will show a yellow banner at the top of the clerk screen that announces the sale is in pause mode and users are not able to bid.  A second yellow banner will appear next to the start button that shows the current pause message:

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Things to keep in mind related to pause mode:

  • Pause mode won’t be activated when clicking the ‘Stop Event’ button until at least one item in the sale has been sold/offered/no-saled.

  • The pre-configured pause messages can be modified in the Admin website.

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  • When in pause mode, the clerk can still perform all clerking functions (previously, if the event was stopped, all clerking functions were disabled). This allows the clerk to fix any issue that may have happened without being subject to online bidders sending in bids.

  • Online bidders will see the selected pause message on their side that lays over the bidding area.  They will be unable to bid while the clerk is in pause mode.

6. End a sale - In an effort to improve the online user experience, Velocicast is adding the ability to more prominently announce the end of a sale to online users.

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Ending the sale happens when the user clicks ‘End Event’ and then chooses ‘End Sale’ in the ‘Pause Bidding / End Sale’ popup.

Clicking ‘End Sale’ will cause a ‘SALE ENDED’ message to show on the clerk.

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The bidder will see a ‘SALE FINISHED’ message on their side that overlays the bidding area.

Clicking ‘End Sale’ is not a destructive action, meaning it doesn’t kick off any processes, or remove items from a sale, or any other sort of action that would impede restarting the sale.  In fact, a clerk can end and restart an auction as many times as they like without negative consequence to the overall sale.

We strongly encourage all clerks to click ‘End Sale’ as each lane is completed.

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7. Previous sold/offer/no-sale amounts are now hidden on reruns - When re-running an item, the previous sold/offer/no-sale amount will no longer show on the floor screens or online.  The high money will now only show on the clerk screen. This will allow auctions to re-run items without influencing the second round of bids due to showing the previous run results.


8. Help Drawer - On the bidder screen, clicking the help icon now opens a panel we are calling the ‘help drawer’.  The help drawer is populated with information associated with an individual auction. It can be customized in many ways, but will by default include the phone, address, and website of your auction. Until further notice, any customizations must be submitted to EDGE Support.


Other New Features

Please contact EDGE Support to activate these features.

1. Language support - Simulcast now supports multiple languages on the clerk and bidder screens.  If your auction is interested in providing a non-english language to your clerk and/or bidders, please contact EDGE Support to find out more.

2. Remove Online Bid Chime Setting - Removes the chime sound that is made when an online bid is received.  Contact EDGE Support if you would like this setting turned on for your auction.

3. Lane-Level Default Bid Increment - The default bid increment can be set from the Velocicast Admin website or the clerk screen configuration settings.  It will determine the starting bid increment for all items in a lane, if the need ever arises to change the default increment from $100 to another value.  (NOTE: When an item becomes the ‘current item’ on the clerk, the starting bid type is recorded and saved for that item, so changing the default bid increment will only apply to items that have not yet been made the current item by the clerk).

4. Reports are Downloadable - You can download reports in .xls format to view, store and print.  This is done by clicking the ‘XLS’ button at the top right of the screen in the reports area of the Velocicast Admin website.

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5. Proxy (pre-bid) removal pop up on clerk screen - If an item has a proxy (pre-bid) and there is a change to the lights or announcements, it will trigger a pop-up on the clerk screen asking if they want to delete the proxy bids.

On that pop-up, the clerk should only click ‘Delete’ if the light or announcement change negatively affects the vehicles value. (ex: adding an announcement of ‘Seller Guarantee’ would result in the clerk clicking ‘Cancel’ on the pop-up, since the change wasn’t a negative change).

If your auction is interested in turning on this feature, please contact EDGE Support to request the addition.

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EDGE Simulcast (Velocicast) New Floor Screens!

EDGE Simulcast Powered By Velocicast is pleased to announce the release of new floor screens today, all based on customer requests and feedback.   

Multi-Lane Displays

We have added Multi-Lane displays for both Current and Next items.  These are configurable based on lane number and photo visibility. Auctions may find it useful to shows these on a monitor in your lobby, cafeteria, etc.

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Multi-lane Screen (Current Item)

  • supports 2 to 20 lanes
  • can show images (up to 4 lanes)
  • shows run number, description, lights, and current bid amount
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Multi-lane Screen (Next Item)

  • supports 2 to 20 lanes
  • shows the next item in the run order
  • displays images (up to 4 lanes)
  • shows run number, description, lights, miles, grade, exterior color
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#03 New Variant w/ Barcode

We have also updated a variant to the #03 screen that now includes a barcode for the VIN
#03e - Images, Seller, Announcements, and Barcode :

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These screens are active today and will complement your existing floor screen configurations.
If you have any questions please reach out to our support team at support@auctionedge.com

Thank you and thank you for being part of the EDGE family!
 

EDGE Pipeline UPDATE - Fuel Type Search is here(!) plus other goodies

Fuel Type Search

The EDGE Pipeline team is very excited to deliver this highly requested feature! You are now able to filter your search by Fuel Type. Diesel buyers, rejoice!

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Show Seller Name on all vehicles (Optional Setting) 

If your auto auction would like to show the Seller name on ALL vehicles, this is now an option. There's no need to do a mapping in EDGE Admin, it will show the seller name (as it is in your auction system) on every vehicle.  This setting is controlled by the Auction Edge team at this time, so if you want us to enable it, please create a ticket at support.auctionedge.com. Thank you!


Tip: Searching for vintage vehicles

If you want to shop our nation-wide inventory for vintage vehicles, you can type a year range into the search box like this ("1950-1981") - 

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This will give you all vehicles within that year range! Of course you can get more specific if you'd like by selecting Makes, Models, etc.

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The background

If you shop for vintage vehicles, you have have noticed that our Search form only goes back to 1981. This is because our Search depends heavily on meta data we're able to get from VIN decoding and a data normalizer called BlackBook UVC. Using those, we can only reliable go back to 1981. 

EDGE Admin UPDATE for auctions - "End Event" to list No Sales / Buy Now day of sale

Hello auction friends! The EDGE Pipeline / Lookout team is excited to announce some new features that are live on the EDGE Admin site now!

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"Create No Sale List"

When it is the day of your sale / event, you'll now see this new button inside the "Events" management area in EDGE Admin. If your sale is finished for the day, you can use this new feature to take all un-sold vehicles that day and generate your "No Sale" list. (This was previously done automatically at midnight, now you can do it manually). This is particularly useful if your lanes are complete for the day and you'd like to list units for Buy Now / Make Offer immediately. However, please only do it once you're sure all lanes are done for the day, as this action cannot be reversed.

This feature is live today, and free for all EDGE Pipeline / EDGE Lookout subscriber auctions.


Bidder Badge Requests log

If you work Online Sales at an auto auction, I'm sure you've probably had some version of this phone call-

Dealer: "I can't get online, it says there was an error."
You: "OK, like with your password on Pipeline?"
Dealer: "No, I got an error trying to join the live sale."
You: "Got it, OK. What's the error say?"
Dealer: "I already closed it, I didn't read it."

If you've ever been in this situation, the EDGE Pipeline team is excited to announce a new tool at your disposal. The new "Bidder Badge Requests" page shows a log of all attempts made to join your sale, if they succeeded or failed, and the reason why they failed. Clicking the "Failed" link will reveal the exact error text they were shown - in the example above this buyer is flagged as "No Buy" in the auction system. 

We hope you find this useful! This feature is live and free for all EDGE Pipeline / EDGE Lookout subscriber auctions.

EDGE Pipeline Progress Report - New Body Style Search Filter

Hello and happy Thursday. We're back with your regular progress report on EDGE Pipeline 2! Head over to our new Forums to vote on ideas or add your own! Be sure to "Follow" forums that interest you so that you get notified about new posts within them.

Body Style in Search has arrived! (with more improvements in this area on the way still)

Body Style in Search has arrived! (with more improvements in this area on the way still)

Features & Change Requests Now live

  • Search Form - Added "Body Style" Filter!
  • Report Sorting - added "Sold Price" as a new option on applicable reports
  • Report Sorting - added "Sale Date" as a new option on applicable reports
  • Shop --> Consignors page - Option to sort consignors alphabetically or by vehicle count
  • Customize this Report- Option to filter by Buyer/Seller on Responsive

Other

  • (Internal) CR PDF did not obey the zero_out_conditions setting
  • (Internal) Laser Appraiser export improvements
  • EDGE Lookout homepage edit for an auction
  • Added a new CMS page for an auction
  • Added simulcast agreement for 5 auctions
  • Added AA of Montgomery to EDGE Pipeline
  • Sort the Runlist by Lot # by default for an auction
  • Numerous consignor logos for auctions

Be sure to head over to our new Forums to vote on ideas or add your own! Some cool ideas are gaining popularity over there!

That's it for this update. Have a great week!

- The EDGE Pipeline team

EDGE Pipeline Progress Report, May 21st 2018

Hello again all!

Happy Monday, we hope your week is off to a great start. We're back with your regular progress report on EDGE Pipeline 2! As always, we encourage you to share this with your staff and customers however you see fit.

Head over to our new Forums to vote on ideas or add your own! Be sure to "Follow" forums that interest you so that you get notified about new posts within them.

This update addresses a few things in Search. More Search changes are coming, thanks for the feedback!

This update addresses a few things in Search. More Search changes are coming, thanks for the feedback!

FEATURES / CHANGE REQUESTS / FIXES Now live

  • Advanced Search: now honors Trim selection better
  • Advanced Search: now honors Sale Types selection better
  • Dealer Enhanced Listing report and search results list: thumbnail images work in EDGE Pipeline
  • vAuto vehicle import: added support for "appraisal_notes" and show them in "Announcements" field
  • EDGE Lookout: CMS, add ability to make docs for group sites
  • (Internal) Velocicast inegration: Prevent day-of-sale lot turns from deleting sale event in Velocicast
  • (Internal) Switch over to Elasticache for Session storage
  • Ongoing development on a new sales channel / event type for auctions to be able to list vehicles on EDGE Pipeline. This is where much of our efforts were focused on in this last iteration.

OTHER

  • Add Google Analytics Tracking code to ParkPlace Lookout site
  • Add IARA logo to Clark County's footer
  • Update Metro Dallas' "Meet the Team" page
  • AutoNation change related to CR items and certifications
  • Wolfe AA Evansville: Consignor Logos
  • Port City AA: Add logo to their Lookout website
  • Grand Rapids AA: Gather VIN list for NADA of "repo" vehicles
  • Expressway AA: Add Consignor Logos
  • Add favicon for Wolfe's Site
  • (Internal) Regenerate all dealers_lot reports
  • DAA Memphis: Add Consignor logos
  • Richmond AA: Consignor logos
  • Clark County AA: Add link to Lookout site
  • AAA St. Louis: Add National Consignor logos
  • GRAA: Add a CMS page
  • Expressway AA: Consignor Logos
  • Wolfe's AA website changes
  • Add simulcast agreements for Clark County
  • Remove Lane X from Richmond's Public report
  • National Consignor for Missouri AA

Be sure to head over to our new Forums to vote on ideas or add your own!
That's it for this update. Have a great week!

- The EDGE Pipeline team

EDGE Pipeline Progress Report, March 23rd

Hello again all!

Happy Friday! We're back with your regular progress report on EDGE Pipeline 2! As always, we encourage you to share this with your staff and customers however you see fit.

Head over to our new Forums to vote on ideas or add your own! Be sure to "Follow" forums that interest you so that you get notified about new posts within them.

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FEATURES / CHANGE REQUESTS Now live

  • My Watch List (and other dealer reports) design revamp - based on dealer feedback, we have added some new sorting options along with a nice visual grouping of listings by Auction and status.
  • (Internal) Upgrade to Ruby 2.5.0 on "The Collector" and "Kingpin" apps

BUG FIXES Now resolved

  • Search - Page count of results was sometimes inaccurate
  • Search - slow performance when checking boxes
  • VIN Decoding - issue with some cars causing inconsistencies with searching and filtering
  • EDGE Simulcast / Velocicast - issue with duplicate run numbers in Velocicast when re-numbering a car to a different lane (Virtual Lot)
  • Xcira OLR - a bug related to turning lights off if they were already sent to OLR "on"

OTHER

  • EDGE Lookout Missouri Auto Auction website tweaks
  • El Paso Independent AA consignors
  • Updated consignor logos DAANW Batch
  • Memphis AA AMS Conversion
  • AAA Lancaster: Consignor Logos
  • Mid State Jefferson Consignors
  • Carolina AA: Consignor Logo
  • Add Public Report for Value Auto Auction
  • America's Pensacola Consignors
  • Add AutoNation - Atlanta to Pipeline
  • Clean out duplicate records from Announcement light mappings and add constraint to prevent future ones
  • Add schema/reports for Orlando AA
  • Add schema/reports for Treasure Coast AA
  • Clean out mock data from AutoNation - Atlanta
  • Augusta AA: EDGE Lookout Address Change
  • Orlando Auction Logo for on Pipeline

     

What's Coming Up

Be sure to head over to our new Forums to vote on ideas or add your own!
This is our currently planned work, but it's always shifting & changing!

  • BUG - Duplicate Simulcast attendees are being shown in various EDGE Admin reports
  • BUG - Duplicate Run Numbers in Velocicast when your re-number a unit to a new lane
  • FEATURE - Show seller name on all cars (Auction Setting, will be OFF by default)
  • FEATURE - Allow auction to say "Event Is Over" so you can list your NO SALEs on Buy Now the afternoon of your sale day 

That's it for this update. Have a great weekend!

- The EDGE Pipeline team

EDGE Pipeline Progress Report, Feb 26th 2018

Hello again all!

Here's your regular progress report on EDGE Pipeline 2!

What We Got Done Since The Last Update (2 weeks)

Features / Change Requests

  • Make a new "Sort Order" feature accessible on the Reports page itself, makes it a lot easier to sort vehicles while the dealer is shopping

  • Ship Proxy Bids to AWG

  • Create Proxy Bid monitor for Simulcast vendors that don't have Sale Monitor

  • Simulcast data shipment speed improvements

  • Vehicle Details Page load speed improvements

  • Increase the size of the scannable VIN Data Matrix on the printed reports

  • Simulcast onramp design tweaks to be more communicative to seller reps about their standing

  • Send AWG vehicle grades

  • In the advanced search page, Enter key press now executes search

  • Velocicast - Add link back to the EDGE Pipeline CR for a car

Bug Fixes

  • Some auctions had dealerships that didn't have permission to sell in some scenarios

  • On Advanced Search page, “Text search” typing was really slow on Safari for Mac and iOS

  • "Authorized" user types couldn't use Public Badge List

  • Comma character was not working for Proxy Bid Amounts

Other

  • KCI Consignor logo
  • Wolfes Consignor Logos
  • Wolfe's AA Pipeline Logos
  • El Paso AA Consignor Logos
  • AAA Pensacola Consignor Logos
  • Central Mass AA New Employee Google Email
  • AAA St. Louis Consignor Logos
  • Corry ADE Consignor Logos
  • Expressway AA Consignor Logos
  • Allow Richmond's CRs to be shown now
  • More El Paso AA Consignor Logos
  • AAA Toledo Consignor Logo
  • DAA Seattle Consignor Logo
  • EDGE Lookout - Adding logo to Greater Erie website homepage
  • EDGE Lookout - Remove 2 logos from Greater Erie production site
  • Data clean up for an auction, after they misconfigured Reliable Messenger
  • New Calhoun AA Consignor Logos
  • EDGE Lookout - Park Place Auction Website

     

What's Coming Up

We are working to carefully balance priority between helping auctions with EDGE Admin changes, and helping dealers have a better experience shopping your inventory. The prioritization of these features is shifting constantly but these are the things we're planning to work on next (or are already work in progress) -

  • Feature - My Watch List revamp - on certain sorting options, show a new UI that groups listings nicely by Auction and status

  • Bug - Buy Now listing is missing cart, and Watch List are out of date. These both are is related to the same bug.

  • Bug - photos are out of sync at auction with non-typical AMS setup

  • Bug - Duplicate simulcast attendees are being created

  • Bug - Duplicate run numbers in Velocicast when re-numbering a car to a new Virtual Lot

  • Feature - Send Velocicast the dealers "Watched" items

  • Feature - Add VIN to Pre-Sale Report "Download" Excel file

  • Feature - Show the vehicle's Seller Name on Reports and Vehicle Details Page (Company Setting, opt IN only. It will be default turned off) 

  • Feature - Allow auctions to set the Event as "Is Over" so No Sales are available to be listed the afternoon of the event

If you don't see your favorite request on this list, fear not, we know there is more; these are just the current top 10, and the top 10 is always changing.

We are excited to say that we are very close to implementing our new online Forums, where you the auctions, can discuss and vote on features to help with prioritization. In the meantime, feel free to email your top priority issues.

That's it for this update. Have a great weekend all!

- The EDGE Pipeline team