EDGE Pipeline Progress Report, Feb 16th 2018

Hello again all!

This is your regular progress report on EDGE Pipeline 2. Let's catch you up on what's been happening.

What We Got Done Since The Last Update (5 weeks)

Features / Change Requests

  • Simulcast Report, Sale Monitor, and Bid Log Report are all now fully up-to-date all the time (very near real-time)! No more lag on that data that you need on sale day.

  • Microsoft servers are now receiving our emails! This includes Hotmail, MSN, and Outlook addresses

  • Migrated one auction off of the AutoLookout web appliance and over to the Reliable Messenger XML feed to resolve some data issues they were having (we plan to move all auctions off it in the coming months, slowly)

  • Addressed an integration misconfiguration in our Autoniq Pre-Sale export that was preventing one auction from being included

  • Get MMR value out of AOS auctions that have it (ServNet only) (impacted AOS auctions that are still on the AutoLookout web appliance data feed)

  • A variety of other bug fixes related to data feeds (in) and exports (out)
  • Enable Proxy Bidding at AWG auctions (currently in BETA testing)

  • Create a new "Proxy Bids" report for AWG auctions, to view / delete Proxy Bids (currently in BETA testing)

  • Many website performance (load times) improvements

  • EDGE Admin - Simulcast shipping performance improvements

  • EDGE Admin - View / Ship Inventory page load time was vastly improved

  • Log-in page, changed the placeholder text to "Email or Username" to help confused dealers

  • Search Results, added pagination controls to the bottom of the page to make getting through the pages much easier

  • Printed Vehicle lists - Increase the size of VIN Data Matrix to make it easier for dealers to scan

  • Simulcast onramp design tweaks to be more communicative to Seller Reps if they might have account / permissions issues

Bug Fixes

  • Buy Now - some vehicles that ran in previous weeks were not able to be listed for Buy Now

  • My Watch List - some vehicles that were really Pre Sale were appearing with the data they had the previous week (eg still On Offer, Sold, etc)

  • At some auctions, a bug where if you only changed the Light Code on a car and nothing else, that Light update didn't make it to Simulcast

  • At some auctions, a bug where if you only changed an Announcement on a car and nothing else, that Announcement update didn't make it to Simulcast

  • My Watch List - If you deleted a vehicle from your Watch List, the report reloaded and you lost the sort order you were using just a second ago

  • AAA Greenville duplicate lanes (3 different M lanes)

  • Web Guys API Health Check monitoring was insufficient 

  • Responsive Dealer Enhanced Listing UI bug

  • Some auctions with non-typical AMS setups were breaking new Announcement / Light fix

  • A bug where in a rare scenario, a dealers without a usable handshakes could still attend a sale

  • EDGE Admin - UI bug that allowed auction staff to attempt to delete a proxy bid when it's too late to delete it

  • Make Offer bug, where the dealers placing an offer with a comma in it would drop all characters after that comma

  • At some auctions (using the "Blacksheep" integration) there were buying dealerships that didn't have permission to also sell online

Other

  • Add drive-type and fuel-type to LaserAppraiser feed

  • FactoryType and ConsignmentType for Edge Data feeds

  • Changes to GasCAP for AutoCheck export

  • Update consignor names and logos for DAANW

  • Add consignors for Dixie Auto Auction

  • Add consignor consignor for Missouri AA

  • AAA - Virginia AMS conversion

  • AAA Pensacola Consignor Logo

  • Akron AA: Consignor Logos

  • El Paso AA: Consignor Logos

  • Clark County AA Consignor Logo

  • KCI Consignor logo Consignor Logo

  • Wolfes Consignor Logos

  • Wolfe's AA Pipeline Logos

  • El Paso AA - Consignor Logos

  • AAA Pensacola - Consignor Logos

 

What's Coming Up

We are working to carefully balance priority between helping auctions with EDGE Admin changes, and helping dealers have a better experience shopping your inventory. The prioritization of these features is shifting constantly but these are the things we're planning to work on next (or are already work in progress) -

  • Proxy Bids for AWG auctions (full release)

  • Proxy Bids report for AWG auctions (full release)

  • Photo order / sync issue for some auctions with an non-typical AMS setup

  • On all Dealer Reports in EDGE Pipeline - a new "Sort Order" drop down on the Reports page itself to make sorting so much earlier

  • EDGE Admin reports, a bug where simulcast attendees are being duplicated

  • My Watch List full redesign based on extensive dealer feedback

  • Data clean up project for an auction, after another auction from within the same group misconfigured Reliable Messenger on accident

  • Advanced Search page - Enter key press executes search

  • Send Velocicast the dealers "Watched" items, so their Watchlist notifies them within Velocicast

  • Advanced Search - add Fuel Type filter

If you don't see your favorite request on this list, fear not, we know there is more; these are just the current top 10, and the top 10 is always changing.

We are excited to say that we are very close to implementing our new online Forums, where you the auctions, can discuss and vote on features to help with prioritization. In the meantime, feel free to email your top priority issues.

That's it for this update. Have a great weekend all!

- The EDGE Pipeline team

EDGE Pipeline Progress Report Jan 22 2018

Hello Auction Friends!

This is a long post, but we've got a lot to catch you up on! This is the beginning of a new regular communication that we'll be doing about our continued progress in the evolution of EDGE Pipeline. While this email is "auction centric", we're also planning to poll your dealer community for their feedback on features/issues, so keep an eye out for that (you'll be on that email as well)!

Catching Up

Today EDGE Pipeline 2.0 is exactly 6 weeks old! It's been a little while since we last wrote you, but we've been hard at work on EDGE Pipeline even since the launch. We've made a lot of progress over the last 6 weeks, and we know we have so much more to do. Our foot is firmly on the gas pedal and we're working as quickly as we can to address your change requests, missing features, and issues.

What we've Achieved Since Launch

Since launch day (Dec 8th), 1,254 support tickets about EDGE Pipeline have been closed/resolved. 94 actual product changes / items have been deployed. We're here, working on this everyday, and each day the site is improving. Here are some highlights of those 94 changes-

  • UI change to help clarify if a user already had an old Lookout account
  • Clarify expired password content message
  • Add option to route bidder badge requests through Pipeline 1 IP address, for auction with locked down firewalls
  • Fix broken link for "(?)" on lights explanation
  • Bidder Badge request errors, show full verbose text to admins for troubleshooting
  • UVA, send booksheet data to Velocicast
  • Public Sale "Badge List"
  • Add sending Black Book to Velocicast
  • Fix EDGE Pipeline welcome email spamming the user with one per auction
  • Add AMS Event ID into EDGE Admin Event, and make it selectable for auctions with multiple events on one day
  • Enable VDP links from 3rd party apps
  • On Ramp Attending - If a bidder has more than 1 handshake, have none of their handshakes "checked" by default to reduce stress on Bidder Badge services
  • Send Velocicast floor prices as 0 instead of null
  • "Delete Handshake" button in EDGE Admin (System Masters only)
  • Fix sorting a report by Make A to Z, doesn't always sort cars correctly
  • "Recheck Handshakes" button in EDGE Admin for AA Dealers, all gascap users
  • When an AA dealer re-syncs Handshakes, still make the added AA rep option available even if the auction did a manual handshake.
  • Add “Booksheet” event type, so people can actually have a booksheet dot on the dashboard 
  • Fix Search icon being hidden underneath header on mobile
  • Fix Search time outs
  • Add Search pagination
  • Always show the earliest start time and Dashboard
  • Add Text Vehicle Search to enable motorsports and other non-standard units
  • Fix Proxy bids are only showing up 10 minutes before the sale and then they disappear
  • Give System Masters a way to remove AuctionAccess & Last 4 SSN (and all related handshakes)
  • Add a saftey check that makes it harder to create incorrect manual reps
  • Fix IFs on Sold/Purchased/Watch List reports
  • Add Match CR photos without .jpg
  • Make Simulcast Reports printer friendly
  • Text Search add support for engine displacement like "4.7" or "6.6"

What's Coming Up

We are working to carefully balance priority between helping auctions with EDGE Admin changes, and helping dealers have a better experience shopping your inventory. The prioritization of these features is shifting constantly but these are the things we're planning to work on next (or are already work in progress) -

  • Faster log imports for EDGE Admin Reporting to be real time, instead of "the day after"
  • Enabling Proxy Bidding at AWG auctions
  • Easier and faster Report Sorting for dealers
  • Synchronizing dealer Watch List into EDGE Simulcast 
  • My Watch List design changes that allow vehicles to be grouped by Auction / City, State
  • Performance Improvement - loading a Pre Sale list
  • Performance Improvement - loading a Vehicle Details Page
  • Search, adding Fuel Type as an available filter
  • Market Report, adding Fuel type, Drive type, Engine and Body style
  • Add VIN to Pre Sale Excel download

If you don't see your favorite request on this list, fear not, we know there is more. The list has 228 outstanding items at the moment; these are just the current top 10.

We are working on implementing a system where very soon you, the auctions, can vote on features to help with prioritization. In the meantime, feel free to email your top priority issues.

The Wrap Up

We know the site has many opportunities for improvement, and we're getting there. The tricky part is getting those 228 items in the right order, which is why we're polling dealers and listen to you (our auctions) constantly. Your continued feedback is so important, so thanks for that.

Have a great week all!

- The EDGE Pipeline team

EDGE Pipeline December Release - New features, New User Accounts, A Whole New World

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The Auction Edge team is very excited to announce a massive update coming to the EDGE Pipeline product. In fact, this is not really an update as much as it is a complete migration to an all new system. Read on to see what’s coming with the new platform, why you need to create a new user account (or merge if you already had an EDGE Lookout user), and what you can expect in the future.

Sign up for the new site NOW during our open beta at beta.edgepipeline.com

What’s New

EDGE Pipeline is the national wholesale marketplace of the Independent auctions. It is a platform for buyers and sellers to manage their auction life on the go, find new inventory, or reach new buyers. In the December update we are bringing new ways to do all of these things with less friction and more accessibility on all types of devices.

  • New Interface - a new design that brings focus to the information and actions that matter most
  • Mobile Friendly - the entire site is now responsive to any screen size
  • Search - an all new search engine allows for powerful precision
  • Reporting - customize reports to your liking, and print vehicle lists with scannable data matrix barcodes
  • Simulcast - joining a live sale is now easier than ever
  • Single Sign On with all Auction Edge properties - read on for more on this
  • User Accounts & EDGE Single Sign On

The December release is really a migration to an entirely new system. Under the hood, EDGE Pipeline will now be sharing many of its services and components with our EDGE Lookout product. If you are a dealer or consignor who logs into an auction website to search vehicles or get reports, it’s likely an EDGE Lookout website.

Moving forward with the December release, you will have a single unified account across all Auction Edge websites and online products. In order to achieve this, you’ll need to create an account on the new system. If you already sign into an auctions EDGE Lookout site, then you already have an EDGE Single Sign On account! However you’ll still want to sign into the BETA and make sure all of your Handshakes are in order. If you have any account registration issues, contact the Online Sales Coordinator at your local auction house for assistance.

Going Forward

This is the beginning of a new era for EDGE Pipeline and Auction Edge as a whole. Moving to this new platform means our team will be able to deliver new features and innovations at a much faster pace, so we are really excited about some of things slated for 2018. We’re not quite ready to share what’s coming around the corner, so stay tuned to the blog here let us know what you think in the comments below!
 

Auction Edge Eclipses 115 Customer Installations with EDGE Simulcast

SEATTLE, WA — October 20, 2017 —

Over 115 Auction Edge customers are now running EDGE Simulcast powered by Velocicast and the count continues to rise. In an effort to help its customers expand their reach, Auction Edge began installing its multi-lane, multi-auction bidding platform earlier this year. Since that time, the Edge team has been lighting up audio and video in hundreds of auction lanes with a modern and intuitive interface design that buyers, sellers, auctioneers and block clerks are thrilled to see.

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"In partnership with the developers behind Velocicast we committed to crafting an unparalleled user experience for auction user, buyer, and seller. The volume of vehicles running through the system coupled with tens of thousands of buyers channeled through Edge Pipeline create a truly immersive experience for all parties. Their continued success at all levels across all channels remains our primary objective." - Dan Diedrich, Auction Edge CEO.

Buyers can now bid simultaneously from multi-streams of lanes across multiple auctions to secure the inventory they need, stay abreast of their wish list purchases, and in tune with the day’s market conditions. Sellers and auctioneers use the innovative auctioneer screen to interact with online and lane bidders in bold new ways. The auctioneer screen provides the auctioneers with specific data to help them understand the pulse of activity both in-lane and online. A cloud hosted digital video recorder (DVR) module allows look-up based on run number, with a synchronized bid log audit trail giving both buyers and sellers confidence in the auction process.

“Since changing simulcast providers to EDGE Simulcast powered by Velocicast nearly 3 months ago, we have experienced nothing but good things. We are hearing great feedback from our online buyers as well as commercial consignors who utilize the online rep capabilities. The ease in which they both can conduct their business is what it is all about! We couldn’t be any happier with the product and the service we are receiving!” - Shawn Glatz, General Manager, Morton Auto Auction.

EDGE Simulcast is just one of the many ways that Auction Edge is unifying advanced technology to provide a best in business suite of products to meet the requirements of independent auctions who must compete and win in today’s ever changing, disruptive environments.

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Auction Edge is the premier remarketing technology provider to independent auto auctions across the United States. Over 240 independently owned auctions managing over 4 million vehicles each year, utilize the Auction Edge platforms and marketplaces to operate efficiently, dominate locally, expand their reach globally and compete nationally. Founded in partnership and built for independent auctions, the fully integrated and innovative Auction Edge platforms include EDGE ASI, EDGE AuctionOS, EDGE Pipeline, EDGE Lookout, EDGE Simulcast, EDGE Multi-List and EDGE Analytics. Together, the Auction Edge products deliver an unparalleled competitive advantage to independent auctions across the remarketing industry. Auction EDGE is headquartered in Seattle, WA.

For more information visit www.auctionedge.com For more information on this release, contact Seth Corrigan 206-858-4800

Auction Edge’s Aaron McConkey Nominated For Automotive Remarketing 40 Under 40

SEATTLE, WA — October 20, 2017 —

Each year, progressive and innovative individuals emerge from our industry and Automotive Remarketing selects 40 of those people as the best of the best. Auction Edge is proud to have one of its very own employees, Aaron McConkey in those ranks.

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Aaron began his career in the industry as a third generation auction guy. He worked in Arbitration at DAA Northwest before going on to school to obtain his degree from Seattle Pacific University. He pursued an interest in social media strategy, web design and innovative products with a non-profit organization before coming on board full-time with Edge. What sets Aaron apart, is his passion for the products and technology that will fuel our industry for decades to come.

“Aaron is an incredible asset to Auction Edge. He is very skilled at designing and directing collaborative solutions to customer challenges, and is liked and respected by internal and external members of the Edge family. Aaron deserves this honor, and we congratulate him accordingly. Our company and our customers are blessed to have Aaron working on our behalf.” – Dan Diedrich, CEO, Auction Edge.

In Aaron’s role as Product Director, he is responsible for ongoing and iterative development across Auction Edge’s suite of products. Aaron leads all product strategy and user experience activities including monitoring emerging and competitive trends, developing concepts for new products and business opportunities and advancing new product innovations for Auction Edge.

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Auction Edge is the premier remarketing technology provider to independent auto auctions across the United States. Over 240 independently owned auctions managing over 4 million vehicles each year, utilize the Auction Edge platforms and marketplaces to operate efficiently, dominate locally, expand their reach globally and compete nationally. Founded in partnership and built for independent auctions, the fully integrated and innovative Auction Edge platforms include EDGE ASI, EDGE AuctionOS, EDGE Pipeline, EDGE Lookout, EDGE Simulcast, EDGE Multi-List and EDGE Analytics. Together, the Auction Edge products deliver an unparalleled competitive advantage to independent auctions across the remarketing industry. Auction EDGE is headquartered in Seattle, WA.

For more information visit www.auctionedge.com For more information on this release, contact Dan Diedrich (206) 858-4800.

Auction Edge Expands Leadership with Industry Proven Innovator, Julie Warpool

SEATTLE, WA — October 20, 2017 —

Auction Edge is pleased to announce the addition of a new role and key member of the leadership team, Julie Warpool. Julie joins the Edge leadership team as Senior Vice-President of Auction Systems. In this role, Julie will help develop and drive the strategy of continued enhancement and evolution of Edge auction systems. She will be an integral member of the Auction Edge leadership team as we expand the product and service offering to our auctions and the industry.

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“Julie has a proven history of innovation, but as importantly, execution in our industry. Julie’s skillset, mindset, and experience align perfectly with our mission to modernize and deliver the solutions our customers need,” added Dan Diedrich. “Moreover, Julie will assist us in the evolution of all Edge products to help keep auctions relevant, resilient and on the leading edge for years to come.”

Over the course of her 25 year automotive remarketing career, including the last 17 with Manheim/Cox Automotive, Julie’s roles have included senior director of vehicle solutions, operational excellence, product strategy, and technology. Warpool is an inventor, with several patents for live-bid event online auction platforms, vehicle inspection/damage estimation and digital imaging systems. Julie began her auction career in 1992 with ADT Automotive, a 28 auction chain. acquired by Manheim in 2000. She is recognized as an architect of enterprise-wide technological and operational solutions focused on modernizing legacy systems, standardizing operational processes and innovating digital products and services.

“It’s so exciting to become part of Auction Edge and help carry out the vision of evolving the universe for independent auctions,” Warpool commented. When asked, Why Auction Edge?, Julie added, “There are a few things that attracted me to Edge. The first, is the opportunity to give back to an industry that I’ve grown up in and unleash a common vision that the Edge team’s share. Second, is the culture and the people. The folks I’ve met are excited to come to work every day and there is a buzz about what can be accomplished. It’s wonderful to see inspirational teams who give their all and think beyond the possible.”

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Auction Edge is the premier remarketing technology provider to independent auto auctions across the United States. Over 240 independently owned auctions managing over 4 million vehicles each year, utilize the Auction Edge platforms and marketplaces to operate efficiently, dominate locally, expand their reach globally and compete nationally. Founded in partnership and built for independent auctions, the fully integrated and innovative Auction Edge platforms include EDGE ASI, EDGE AuctionOS, EDGE Pipeline, EDGE Lookout, EDGE Simulcast, EDGE Multi-List and EDGE Analytics. Together, the Auction Edge products deliver an unparalleled competitive advantage to independent auctions across the remarketing industry. Auction EDGE is headquartered in Seattle, WA. For more information visit www.auctionedge.com

For more information on this release, contact Dan Diedrich 206-858-4800.

EDGE Simulcast (Velocicast) Major Release on Android

Now with Audio and Video streaming!

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A New Generation

The EDGE Simulcast powered by Velocicast team is excited to announce an all new android app! Buying online (and on the go) at independent auctions has never been easier. Bringing Audio and Video streaming into the app is just one example of the many enhancements this new version brings.

NOTE:
This is an entirely new app in the app store. That means that users who have the old version will not be prompted to update. It is recommended that they uninstall the old version, and find the new one on Google Play Store (or follow this link).

EDGE Pipeline Release, Lights on Vehicle Page!

The EDGE Pipeline team has released a few exciting features that are LIVE now!

Show Lights on the Vehicle Page

There is now a configuration option available to all auctions to "Show Lights" on their vehicle pages.

This setting is OFF by default. To enable it, the setting is configured at the event level, in Pipeline Admin.

Once you set the "Show Lights" to Yes for your event, go to that event and view some vehicles.

NOTE: you may need to refresh the browser window a few times to clear your cache before the new lights section will show.

Pipeline Admin, vehicle counts

To aid in troubleshooting and give easier access to relevant information, the team has vehicle counts for lanes and the overall event.

As always, let us know what you think in the comments section below!

EDGE Simulcast Release, new Announcement Picker in the Clerk

Hello Friends! The EDGE Simulcast powered by Velocicast team has an exciting new release, available now.

Announcement Picker

The team has enabled a new way for your Clerks to add / edit announcements on a vehicle. As you can see in the screenshot above, this approach offers an "auto complete" suggestion once the user types at least two characters. The suggestions are pulled from the list of "canned" announcements in your AMS. The aim here is to allow for a faster workflow and more consistent formatting of your announcement messages.

How to get this for your auction

This approach is optional, and is turned OFF by default. If you'd like for it to be enabled for your auction, please create a ticket at https://support.auctionedge.com/ or send an email to simulcast.support@auctionedge.com.

Let us know what you think in the comments section below!