Company Background

Auction Edge is the automotive remarketing industry’s leading provider of technology and services to independent auctions, dealers, and corporate remarketers.  Auction Edge provides a suite of technologies that help independent wholesale auto auctions conduct sales and connect buyers and sellers in the online world.  With 230 independent auction customers and millions of cars processed per year, Auction Edge is uniquely positioned to serve the competitive needs of the independent auction community.

We offer competitive pay, excellent benefits, a culture of continuous improvement and opportunity for career advancement through continued company growth. If you are interested in becoming a part of our team, please apply today!

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Open Positions

Agile Project Manager/Analyst - Spokane, WA
Customer Service Representative (2 openings) - Pensacola, FL (1) & Statesville, NC
Human Resources Generalist - Spokane, WA
Ruby on Rails Developer - Spokane, WA, Pensacola, FL or Statesville, NC
Senior IBM System i Developer - Statesville, NC
Junior IBM System i Developer - Statesville, NC

Agile Project Manager/Analyst

Location: Spokane, WA, / TBD
Compensation: Salaried, DOE
Reporting Relationship: Director Project Management & Talent Acquisition

Position Overview

The Agile Project Manager (APM) is responsible for planning, facilitating, organizing, and motivating project teams to achieve a high level of performance and quality in delivering software programs that provide exceptional business value to users. The APM may be responsible for managing several concurrent high visibility projects using methods in a fast-paced environment that may cross multiple business divisions. The APM may play a number of different roles in actual practice:

  • At an enterprise level, leading and managing large, complex enterprise-level projects consisting of several teams and / or requiring integration with other activities outside the scope of the teams
  • At a team level, facilitating the various agile “ceremonies” (Sprint Planning, Daily Scrum, Sprint Review, and Retrospective) and “artifacts” (burndown charting, updates to stakeholders). Furthermore, playing a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project team
  • Understand the needs of the Product Owner / Stakeholders and communicate it clearly to the dev team. This includes writing User Stories, Definition of Done, providing UI mock ups and basic art assets, and diagramming.
  • In situations that require a hybrid approach (collaborating with an external team), using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints.
  • In performing these roles, the APM will be expected to use a high level of knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects  using the appropriate level of planning and  the right balance of agility and predictability.

Essential Job Requirements

  • Project Planning and Management – Define project scope and schedule while focusing on regular and timely delivery of value; gather and document regular feedback from stakeholders, facilitate complete and clear documentation in user stories / Product Backlog Items, provide basic (or advanced) UI mockups to the Product Owner/stakeholders as well as developers to aid in communicating expected features, organize, schedule and lead project meetings; prepare and distribute progress reports; manage risks and impediments; correct deviations from plans; and perform delivery planning for assigned projects.
  • Team Management – Assist in team development while holding teams accountable for their commitments, removing impediments; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members; facilitating constant team improvement and cohesion via Retrospective exercises.
  • Product Owner Support – Support the Product Owner in managing the Product Backlog(s), customer expectations for project deliverables, stakeholder communications, and helping to implement an effective system of project governance.
  • Process Management and Improvement – Define and manage a well-defined project management process and champion ongoing process improvement initiatives to implement best practices for Agile Project Management.
  • Team building – promote empowerment of the team, ensure that each team member is fully engaged in the project and making a meaningful contribution, and encourage a sustainable pace with high-levels of quality for the team.

Qualifications

  • Solid understanding of software development life cycle models in a  business environment
  • A proven track record of successfully implementing software development projects as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams. 3+ years minimum experience required, PMP preferred
  • Knowledge or experience with SCRUM / Agile methodologies with enterprise-level application development projects. PMI-ACP, CSM, or equivalent preferred or within 6 months of hire
  • Experience overseeing multi-functional teams with at least 8 team members including Developers, Business Analysts, and QA Personnel
  • Balanced business / technical background:
    • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues.
    • Ability to provide leadership to business analysts and collaborate with customers and develop strategies and solutions of high business value
  • Basic skills in UI mockups and UML diagramming a plus.
  • Bilingual (Spanish) a plus.

Skills Required

  • BA or BS or equivalent experience is preferred; MA or MS is a plus
  • Strong interpersonal skills including mentoring, coaching, collaborating, and team building
  • Strong analytical, planning, and organizational skills with an ability to manage competing demands
  • Strong knowledge and understanding of business needs with the ability to establish / maintain high level of customer trust and confidence
  • Proven ability to lead software development projects and ensure objectives, goals, and commitments are met
  • Solid understanding of and demonstrated experience in using appropriate project management tools
  • Excellent oral and written communications skills and experience interacting with both business and IT individuals at all levels including the executive level
  • Creative approach to problem-solving with the ability to focus on details while maintaining the “big picture” view

Contact

Apply Here

Please submit a cover letter outlining your relevant experience with salary requirements, resume, online portfolio of previous works, and three professional references to this posting.

Principals only. Recruiters, please don't contact this job poster.  Please do not contact job poster about other services, products or commercial interests.

Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace. 


Customer Service Representative

Location: One hire in Pensacola, FL and one hire in Statesville, NC

Position Overview

We are currently seeking two Customer Service Representatives to join our team. We are hiring one in Pensacola, FL, and one in Statesville, NC. This person will assist in gathering information for troubleshooting customer reported problems and opening/resolving support tickets across multiple platforms. Successful candidates will have a proven success record for managing technical issues and execution of customer solution, and will have the ability to prioritize and multitask effectively throughout the day.

Pensacola opening - This position should be available to work a shift between the hours of 6:00 am to 7:00 pm central time.

Statesville opening - This position should be available to work a shift between the hours of 7:00 am to 8:00 pm eastern time.

Responsibilities

  • Manage inbound customer calls and emails to assist with Edge technology related issues.
  • Document customer support calls and emails, or other forms of communication, accurately in the tracking system.
  • Assist in developing standard work and internal knowledge base for the technical support team.
  • Proactively communicate to team and customers the status of ticket and resolution of issue.
  • Manage and improve customer experience by promoting and facilitating communication between Auction Edge and the auctions.
  • Displays a “customer comes first” attitude by engaging others in the development of best practices and process improvement.
  • Solicits customer feedback to understand customer needs and identify opportunities for improvement.
  • Provide operation and product feedback into appropriate Auction Edge product team members.
  • Regularly report to leadership on current state of features and functionality and the impact on customer experience.
  • Leads with integrity, honesty and knowledge to promote a respectful work environment.
  • Other duties as assigned.

Qualifications

  • High School Diploma or GED equivalent, required. Bachelor’s degree, highly preferred.
  • 2+ years of work experience in technical customer service role with a customer-facing environment.
  • Knowledge of auto auction operations a plus.
  • Prefer bilingual (Spanish / English) communication skills.
  • Ability to communicate effectively and courteously to internal and external customers.
  • Working knowledge of installing, configuring and supporting software, hardware and connectivity components across multiple network environments.
  • Experience using computer hardware and software.
  • Ability to effectively analyze problems for root cause and test countermeasures to implement.
  • Some travel may be required.
  • Auction Edge offers competitive pay, excellent benefits, a culture of continuous improvement and opportunity for career advancement through continued company growth. Relocation assistance is not offered.

To Apply

For immediate consideration, please apply online with the appropriate link below-
Pensacola, FL position
Statesville, NC position


Human Resources Generalist

Location: Spokane, WA

We have an opportunity for a Human Resources Generalist to join us in Spokane, WA. This person will manage tasks, projects, and initiatives that are HR related including; leading and managing employee relations, employee development, talent management and organizational development functions in a multi-state environment. The position is charged with planning and managing human resource programs and strategies, and day-to- day operations and procedures. Ideal candidates will strongly support our company culture built on collaboration, trust and fun.

Responsibilities

  • Assess, analyze, and improve personnel policies, programs, and procedures, and inform employees and management on changes and interpretations.
  • Assist with recruiting efforts lead by Director of Talent Acquisition.
  • Lead the onboarding process for new employees.
  • Manage the annual performance review process.
  • Manage the annual benefits renewal process as well as answer employee questions concerning
  • benefits.
  • Ensure that programs are carried out in accordance with company's policies and procedures.
  • Analyze and provide advice to supervisors and managers on methods and approaches to resolve employee work problems.
  • Make presentations to explain the purpose and goal and to seek compliance and understanding
  • of human resources policies.
  • May lead professional responsibilities over lower level support and clerical personnel.
  • Responsible for implementing and evaluating revised human resources policies.
  • Maintain confidentiality in all areas of responsibility.
  • Provide other human resources services as needed.
  • Other duties as assigned.

Qualifications

  • Bachelor’s Degree in Business, Human Resources Management, or related field.
  • 5+ years’ progressive HR work experience.
  • Demonstrated knowledge of Human Resource best practices and current regulations.
  • Proficient with computer programs including MS Office Suite.
  • Ability to multi-task, prioritize and work with flexibility.
  • Ability to handle sensitive and confidential information.
  • Demonstrated ability to work both independently and in a team environment.
  • Ability to exercise sound judgment.
  • Excellent communication skills, both written and verbal.
  • Ability to work flexible hours to work with employees on the East and West coast.
  • Ability to travel up to 20% to office locations across the US.

To Apply

Please CLICK HERE to begin our online application process. Applications are only accepted online. NO PHONE CALLS PLEASE.

Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace.


Ruby on Rails Developer

Location: Spokane, WA, Pensacola, FL or Statesville, NC
Compensation: Salaried, DOE

Position Overview

We are currently seeking a Ruby on Rails Developer to join our team. We are open to this role being based out of our office in Spokane, WA, Pensacola, FL or Statesville, NC. This position will help support current projects, as well as build new web applications and APIs. You will be responsible for the development of full stack applications, working collaboratively both within our team and across the company. You will be joining a geographically-dispersed team who is fully responsible for the development, deployment, and operations of the applications they develop. 

A successful candidate will be comfortable with Test Driven Development, Paired Programming, and Continuous Integration. Our team makes use of git, AWS, Ruby on Rails, PostgreSQL, MongoDB, Elasticsearch, Puppet, Vagrant, Foundation, and jQuery.  Previous experience in all of these specific areas is not required, but these are some examples of tools you’ll be using while you work here.

Responsibilities

  • Ruby on Rails development
  • Responsive front-end web development using modern JS frameworks
  • Middle Tier RESTful API development
  • Back-end infrastructure development
  • Team collaboration and development planning

Qualifications

  • A Bachelor’s degree in a software related field or equivalent work experience is required
  • 2 or more years of current Rails development experience
  • 2 or more years of Ruby development experience
  • 2 or more years of JavaScript web front-end development experience
  • Java development experience would be a significant plus.
  • Understanding of RESTful API concepts and best practices
  • Desire to work in a collaborative and team-oriented atmosphere
  • Ability to effectively work and communicate with a geographically-dispersed team

To Apply

 For immediate consideration, apply online at HERE
Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace


Senior IBM System i Developer

We are currently seeking a Senior IBM System i Developer to join our team in Statesville, North Carolina. This position will write code to ensure strategic plans and tactical implementation are accomplished as well as design, develop, and test new applications. This role will also be responsible for system development, analysis, and support for the ASI Wholesale auto auction application systems.

We are looking for a self-starter who is motivated to find and fix performance issues, follow through on commitments, and possesses the ability to adapt to a changing environment and handle multiple priorities. 

Qualifications

  • 10-15 years of IBM System i platform solutions
  • Experience implementing service oriented solutions and awareness of the tradeoffs in implementations and data formats. RPG, CL, embedded-SQL, DDS
  • Experience creating/maintaining service programs, stored procedures and SQL views
  • Ability to self-prioritize and move forward on multiple projects at once
  • Design and develop technical solutions that are secure, robust, performance, and scalable
  • Understand engineering costs across all aspects of product delivery, including: development effort, scalability, deployment complexity, run-time cost, and maintainability while meeting deadlines
  • Write quality code that’s correct, well-factored, documented, testable, and maintainable, and that is a model for others to follow
  • Measure, find, and fix performance issues
  • Research current trends, best practices, development libraries, and frameworks, and advocate for the right tools for the task at hand
  • Significant experience in authoring code for large scale architecture, high performance Web services, software development lifecycles, and a proven track record of delivery of architectural designs
  • Ability to balance and articulate factors informing and supporting a position on the relative importance of both expected and unexpected opportunities in code

Preferred Qualifications

  • Knowledge of T.L. Ashford Barcode software 
  • Knowledge of ASI files, GSA model, Acom, Digidoc
  • Familiar with MDCMS or other change management software
  • Knowledge of windows based software
  • Computer Science degree and or 10-15 years of experience
  • Knowledge of auto auction industry
  • Auction Edge offers competitive pay, excellent benefits, a culture of continuous improvement and opportunity for career advancement through continued company growth.

To Apply

Please CLICK HERE  to begin our online application process. 
Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace.
 


Junior IBM System i Developer

We are currently seeking a Junior IBM System i Developer to join our team in Statesville, North Carolina. This position will assist other developer's in supporting and maintaining existing applications for our auction management systems, analyze reported problems, and support the development, deployment and testing of applications. We are looking for someone with demonstrated abilities to learn new techniques, effectively troubleshoot issues and apply their education and past experience to new tasks.Key

Responsibilities

  • Work closely with the customer support team while utilizing the ticket system
  • Use technical background to analyze problems and identify root cause
  • Make minor changes to existing applications
  • Follow and improve existing deployment, test and deployment procedures
  • Communicates clearly, concisely and accurately with cross-functional team members to meet organizational goals
  • Willing and eager to be part of the solution to a problem
  • Other duties as assigned

Qualifications

  • Ability to self-prioritize and move forward on multiple tasks at once
  • Ability to learn new technologies
  • Ability to understand existing applications and procedures and recommend improvements
  • Informed on current trends, best practices, development libraries, and frameworks, and the ability to advocate for the right tools for the task at hand

Preferred Qualifications

  • Knowledge of Java and RPG
  • Knowledge of windows based software
  • Familiarity with command line interface/console
  • Associate degree in computer programming
  • Auction Edge offers competitive pay, excellent benefits, a culture of continuous improvement and opportunity for career advancement through continued company growth.

To Apply

Please CLICK HERE to begin our online application process.
Auction Edge is an Equal Opportunity Employer (EOE) and supports diversity in the workplace.